June 2014
Intermediate to advanced
181 pages
4h 57m
English
Content preview from Warranty Claims Reduction
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About the Author
Ronald Blank, PhD, has more than thirty years of experience in manage-
ment and engineering. Approximately half of his experience is in aerospace
and the other half is in the automotive industry. His education includes
statistics, quality assurance, and mechanical and electronic engineering.
He also has much experience supervising and training employees, as well
as productivity enhancement and warranty claims reduction. He earned a
bachelor of science degree and a doctor of engineering degree. Dr. Blank
is the author of several books on various management and engineering
topics, including reliability and productivity improv ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.