June 2014
Intermediate to advanced
181 pages
4h 57m
English
Content preview from Warranty Claims Reduction
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84 • Warranty Claims Reduction
to sampling or operator fatigue. Your manufacturing people need to know
about any potential defects they might have to deal with. It might make a
dierence on whatever operations they need to do.
It is important to either screen shipments of purchased items that have
known defectives or return them for replacement. Occasionally rework or
repair is your best option, but even then it is important to communicate
the defect to the supplier and request corrective action.
Supply chain management has an important role in reducing warranty
returns by defect prevention. When work that is normally done in- house is
outsourced, ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.