
138 • Warranty Claims Reduction
the eects of design alternatives, in both frequency and dollars, is rela-
tively straightforward.
Creating the design alternatives of even a single corrective-action-
generated design change involves several cost considerations. One consid-
eration is to reduce the cost of processing the claim by making diagnostics
and repair faster and less expensive. ere are several ways to do this. One
way this can be done is by using less expensive or more common technology.
Another way is by making changes that shorten the mean time to repair, or
using a replaceable modular approach in your designs. Such modules are
oen designed ...