June 2014
Intermediate to advanced
181 pages
4h 57m
English
Content preview from Warranty Claims Reduction
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14 • Warranty Claims Reduction
or should include absolutely everything that every other company includes
when tracking warranty costs. Table2.1 may serve as a starting list of war-
ranty costs from which items can be selected or eliminated as appropri-
ate for your particular company. It is not intended to be the denitive,
all- inclusive list. Rather, it is a starting point from which you can develop
your own list. A word of caution here: Do not exclude items for the sake of
simplicity, convenience, tradition, or personal preference, as you will end
up not capturing all your costs and not ever see your true cost of warranty
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.