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Warranty System
Productivity Improvement
One way to reduce warranty costs that is usually not fully implemented
is to increase the productivity of your warranty handling process. Some
companies do this well while others pay it only lip service. Most compa-
nies, however, are somewhere in between.
ere are several things you can do to increase the warranty processing
productivity. Apply as many as you can. Try to maximize the productivity
for maximum cost savings. One example is to streamline your processes and
reduce paperwork, especially the number of forms that have to be lled out
and how they are routed. Work area layout is another impo ...