June 2014
Intermediate to advanced
181 pages
4h 57m
English
Content preview from Warranty Claims Reduction
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Developing Corrective and Preventive Actions • 125
D1: Form a team
List team members, their roles, and departments
List team members’ contact information
List customer contact information if applicable
D2: Define and Describe the Problem
Explain who, what, where, when, how many/often/much
Identify the process, operation, and operation step in which the defect is found
Identify specification or procedure that was violated
Give actual measurements and counts of defects
D3: Develop Short-Term Containment Action
Segregate all affected product in house including stock & work in process (WIP)
Record defective quantity found in stock & WIP
Begin 100% checking for ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.