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Determining Causes for
Developing Corrective Actions
DETERMINING DEFECT ROOT CAUSES
Eliminating the defect is best accomplished by eliminating its root cause
or causes. Eliminating the root causes of quality and reliability defects is
the most eective way to permanently discontinue defect recurrence and,
with variable degrees of success, accomplish defect prevention. Whether
the defect occurs during manufacturing, during transport to the customer,
or is a latent defect that shows up later in the product life, the methods of
determining the root cause and developing corrective action are the same.
Root cause elimination is done by compl