June 2014
Intermediate to advanced
181 pages
4h 57m
English
Content preview from Warranty Claims Reduction
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Understanding the Real Warranty Costs
Real warranty cost is all of the expenses involved in every aspect of actu-
ally processing warranty claims. Claims processing includes, as a mini-
mum, the entry, review, and acceptance or denial of warranty claims and
the repair or replacement activities that resolve the claims issue, as well as
packaging and shipping. In many organizations, this is a labor- intensive,
time- consuming process that is prone to questions, delays, and back-
and- forth communication, and paperwork between departments within
a company and between manufacturers, distributors, dealers, and repair
centers. Every department, d
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.