Chapter Four
Appreciate Constituents
“I have learned that a good leader takes the time to break the ice and gets to know his or her team on a personal level,” said Hilary Hall, “but a great leader goes one step further and learns about each person's values, how they build trust, and what is core to their motivation and drive. They then share the team's values, as well as their own, and align the team around a strong focal point for working together toward a shared goal.”
Hilary described one highly diverse audit review team that she worked on at General Electric. The team consisted of professionals from around the world, including a German, two Americans, a Belarusian, and an Indian. Before they began their work, their manager had everyone complete ...
