Credibility: How Leaders Gain and Lose It: Why People Demand it

More Praise for Kouzes and Posner's Credibility

“If you have been searching for the one book this year that will help you become a more effective leader, you have found it. Kouzes and Posner have done it again: gone straight to the heart of the matter. Developing and sustaining credibility is the core task of effective leaders in today's organizations, and this revised edition of Credibility provides fresh insight, practical wisdom, and relevant examples for managers everywhere on how to become such a leader. Like your own leadership GPS, Credibility provides the essential roadmap for managers everywhere on how to establish, enhance, and maintain the trust and followership of your constituents.”

— Michael Burchell, corporate vice president, ...