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Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition by Jonathan Feldman

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Acknowledgments

Once again, I could not have finished this book without the encouragement, intelligent advice, friendship, and love of my partner and best friend, Stacy Feldman. I am more fortunate than I deserve to be married to such a level-headed and giving person.

My Pop is largely responsible for attempting to beat good, diagnostic techniques into my head at an early age; my hat is off to him. He is one of the best diagnosticians I have ever met. In particular, I thank him for teaching me how to write SOAP notes, and I thank both of my folks for teaching all seven of us to think and fend for ourselves at an early age—both of which come in handy when troubleshooting anything.

I’m grateful to the entire Reich family, notably Jim and his mom ...

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