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Executive Summary
Too many ERP implementations fail. is does not have to be the case. ere is a plethora of
publications that discuss approaches to successful ERP implementation eorts, yet facts prevail that
the signicant investment in ERP has yielded small, if any, ROI. And many projects outright fail.
ere are a variety of reasons that companies miss the mark, not the least of which include the
following:
◾ Unrealistic expectations
◾ Lack of clarity of vision associated with ERP goals and objectives
◾ Lack of addressing process changes essential for project success
◾ Inadequate key performance indicators
◾ Lack of up-front commitmen ...