April 2015
Intermediate to advanced
380 pages
13h 57m
English
Content preview from Directing the ERP Implementation
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xxviii ◾ Executive Summary
◾ Exceptional throughput
◾ Nimble
◾ Project plan
◾ Documenting AS IS
◾ Project schedule
Chapter 8
◾ Denition of process performance management (PPM)
◾ Criteria for PPM
◾ Job functions require a PPM
◾ Data accountability
◾ Data accuracy
◾ Performance goals and objectives
◾ Performance measurements for optimal “in-the-trenches” results
◾ Performance accountability
◾ Managing performance expectations
◾ Process performance measurement
◾ Retooling information resource management
◾ Organizational perspective
− Parochial performance objectives
− A better perspective—Value streaming
− Rening, streamlining, and reducing cycle time
◾ e “vision” of the business process
− Dreaming a bit
− Future orientation
− Developing act ...
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