Process Performance Management ◾ 169
One more key throughput improving ingredient is time. is process should be more than an
exercise. A company truly dedicated to a revolutionary approach to competitive posturing
will invest executive management review “time” in assessing the “way it really is.” Just in case
someone misses the point, the CEO should be actively reviewing the results of this process
and spending quality time, ensuring that this activity stays high on the priority list of sur-
vival strategies for the upcoming decades.
Value chart deliverables—e deliverables from this activity should consist of, but not limited
to, the following:
An accurate perspective reecting how business processes truly happen each day
An early ident