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Directing the ERP Implementation
book

Directing the ERP Implementation

by Michael W. Pelphrey
April 2015
Intermediate to advanced content levelIntermediate to advanced
380 pages
13h 57m
English
CRC Press
Content preview from Directing the ERP Implementation
Process Performance Management199
Back in the 1960s, a concept labeled “managerial grid”* discussed organizational dynamics,
which developed a matrix grid showing concern for production along one axis and concern for people
along the other axis. e ideal was to have a 9,9, whereby the highest level of production (9) and
the greatest concern for people (9) converged. In sum, there were three distinguishing principles
conveyed in this 9,9 convergence:
1. Committed people produce the highest level of quality work.
2. “Success” interdependency surfaces when there is a common stake.
3. Purpose leads to relationships of trust and respect.
ese ...
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Publisher Resources

ISBN: 9781482248418