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Directing the ERP Implementation
book

Directing the ERP Implementation

by Michael W. Pelphrey
April 2015
Intermediate to advanced content levelIntermediate to advanced
380 pages
13h 57m
English
CRC Press
Content preview from Directing the ERP Implementation
45
Chapter 4
The Information
Workmanship Standard
e Information Workmanship Standard (IWS) is dened as “the minimum acceptable quality
level for transactions, job functions, work processes and ultimately the resulting information.”
Without a standard there is confusion regarding work expectations. e IWS, such as nancial,
quality, and a variety of other standards, clearly denes the expectations associated with informa-
tion. In addition, it fully develops the nested internal customer and supplier of a service framework
to dene process-based performance metrics that reect in the trenches end-to-end business pro-
cess activities. Engineering ...
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Publisher Resources

ISBN: 9781482248418