
144 ◾ Directing the ERP Implementation
◾ Fast cycle, such as quick response, tends to reduce a given end-to-end process work eort
investment … is attribute improves SLA results while sustaining workow throughput.
◾ An adept process demonstrates a resource mastery allowing process fulllment to be accom-
plished in an exceptional way.
◾ Deftness facilitates process excellence with nesse.
ere is a plethora of additional synergistic benets that result from engineering best process attri-
butes described above into the PPM. ese benets are synergized and leveraged when one looks
at the complete end-to-end process result.
What is the annual cost ...