164 ◾ Directing the ERP Implementation
requires us to recognize that the behemoth structure is, in fact, an elephant. erefore, we must
regress to the fundamentals and dene our beginning point. is mandates rallying support to
develop a vision and inspiration for change among the critical mass and develop champions of the
change process between the participants (this typically does not require much eort, inasmuch as
the working-level folks have to deal with the stench of broken processes daily).
To dene our beginning point requires a critical assessment of the business processes as they
function today.
ere’s no better advocate for change than lighting a re under those individuals who must
wallow in the mire of mediocrity on a daily basis. ...