February 2019
Beginner
3520 pages
50h 49m
English
book
Harvard Business Review Guides Ultimate Boxed Set (16 Books)
by Harvard Business Review, Nancy Duarte, Bryan A. Garner, Mary Shapiro, Jeff Weiss
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CHAPTER 4
Assess the Situation
When you’re faced with a specific situation, there are five things to do to assess the scenario at hand before taking action—understand your counterpart; identify the type of conflict you’re facing; consider the organizational context; determine your goal; and, finally, pick one of the four options you’ll take to deal with this particular situation.
The first time you analyze a conflict using these five steps it will take some time, but eventually the analysis will get easier. The goal is to be able to quickly do these steps in your head whenever a disagreement arises.
Understand Your Counterpart
First, consider whom you’re dealing with. Is he a conflict seeker or avoider? How does he typically communicate and how ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.