February 2019
Beginner
3520 pages
50h 49m
English
Introduction: Performance Management for a New Age of Work
What changes to the process mean for you as a manager.
1. The Characteristics of Effective Goals
Make them clear and specific, achievable but challenging.
2. Define Employee Goals—and Decide How They’re Measured
Fit the needs of the individual and the organization.
3. Collaborate with Your Employee to Create a Plan for Moving Forward
Outline steps to accomplish objectives and adjust as necessary.
Ongoing Performance Management
4. Assessing Performance Isn’t a Onetime Event
Note good and bad work, and identify root cause.
5. Make a Habit of Providing Feedback
Discuss your observations with your employee.
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