Chapter 1

You Can’t Get It All Done

by Peter Bregman

Brad is as hard a worker as anyone I know. (Names and some details have been changed.) He’s not just busy, he’s keenly focused on getting the right things done. And it pays off—he is the largest single revenue generator at his well-known professional services firm. A few days before Thanksgiving, Brad flew from Boston to Los Angeles with his family. During the five-hour flight, he decided not to use the plane’s Internet access, choosing to play with his children instead. A five-hour digital vacation.

When they landed, Brad turned on his BlackBerry and discovered that a crisis had developed while he was in the air. He had close to five hundred new e-mail messages.

So much for a digital vacation. ...

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