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The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
book

The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience

by Jim Joseph
May 2010
Beginner
240 pages
5h 16m
English
AMACOM
Content preview from The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
CHAPTER 11
Madonna and Tide
Learning from Celebrities
EVERY BRAND CAN LEARN from the success of the masters and
from the marketing choices they have made. In many ways, creat-
ing a marketing plan is all about making the proper choices that
will build the business. I thought it would be insightful and fun to
take a look at a different kind of marketing—brands that are con-
stantly making choices to build their business.
Celebrities have a product to sell, so why shouldn’t we think of
them as brands too? As brand marketers, we have to choose our
brand definition, choose the target market, and choose the touch-
points that make the most sense. So do celebrities. ...
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Publisher Resources

ISBN: 9780814415542