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The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
book

The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience

by Jim Joseph
May 2010
Beginner
240 pages
5h 16m
English
AMACOM
Content preview from The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
own cable television show to books and guest appearances. If he
plays his career like a brand with an experience effect, then I’m
predicting a big consumer base and career longevity.
Sean “P. Diddy” Combs is another example. He turned his ener-
gy toward writing, producing, rapping, and even acting into more
than just an entertainment brand: a lifestyle brand. Music, enter-
tainment, fashion, attitude—lifestyle. If you are in his consumer
target, you can live the Sean “P. Diddy” Combs life. If marketing is
all about choices, then the brand Sean “P. Diddy” Combs has made
some really smart choices, much like Martha Stewart, Louis
Vuitton, Ralph Lauren, and Keebler have.
One last point here: Marketing is marketing, regardless of the
category. It doesn’
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Publisher Resources

ISBN: 9780814415542