66 • Big Data Analytics
Sentiment analysis through the monitoring of unstructured and semis-
tructured online posts yields these questions:
• How is sentiment toward our brand evolving in response to our
cooperation with hurricane relief eorts?
• Is our proactive, Twitter-based approach to dealing with our recent
recall helping control the damage from our recent public relations ub?
Complex combinatorial calculations where the optimal solution is eec-
tively impossible to nd might produce these questions:
• How could I better route our aircra, taking into account travel pat-
terns, weather, and the competition’s current routing?
• What factors should play a role in my trading algorithm, and how
should I weight them?
We advise a word of caution. ...