98 • Big Data Analytics
• Systems
• Privacy
• Governance
• Storage
• Security
• Cloud
IBM focuses strongly on the analytical side of big data (http://www.ibm.
com/big-data/us/en/big-data-and-analytics/). We suggest this approach is
a wise one. IBM makes a strong case for uses of big data in marketing, deal-
ing with fraud and threats, management, risk control, business modeling,
and the evolution of insight. In short, IBM does not assume that the cus-
tomer who is exploring the big data approach really knows what to do with
their newfound technological abilities, and hence, IBM provides substan-
tial reasons for using the big data approach. Let’s look at IBM’s approach:
• Customer relationships
• Personalization
• Protability
• Retention
•