Microsoft SharePoint 2010 Unleashed

Defining Governance Roles and Responsibilities

One of the more important things to ensure success in SharePoint 2010 governance is to ensure that the roles and responsibilities of the parties involved are well defined not only in the rollout, but in the day-to-day processes in a SharePoint deployment and its maintenance. It is often underestimated what the day-to-day maintenance will be for the “steady-state” deployment of SharePoint.

Often, the emphasis is placed on the IT administrator, whereas little emphasis is placed on necessary business roles, designer roles, or even IT support structures. It’s common to find entire roles undefined and failures can definitely happen as a result.

To start with, the organization should define the SharePoint ...