October 2010
Intermediate to advanced
1008 pages
46h 16m
English
This section includes some ideas to incorporate into the customer extranet site solution with the elements previously discussed. In addition to providing standard content, use audiences to target specific content to an individual or group of users.
Use the support area for linking to an issues list and a document library containing technical information. Links to supporting websites could also be in this area. Other possibilities would be to include a top-10-issues list and a download library.
Include a shared library with documents relating to products and services offered and links to corporate or other websites that have this information in the product/service information area. There ...
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