September 2001
Intermediate to advanced
224 pages
6h 5m
English
Content preview from Outsourcing Dilemma: The Search for Competitiveness, The
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Conclusion
Using the sword and gun analogy referred to earlier, it is reasonable to picture the conventional non-core internal function as the sword department. It has been around a long time and it is under growing pressure from those that argue that it is out of date because it confuses the importance of key processes. In addition, further attempts to improve performance do not appear to justify the collective effort made.
Against that the concept of externalizing to a specialist provider could be likened to the gun – it is a relatively new idea and is capable of continuous improvements. Why then should anyone persist with the sword when they could have the latest high tech gun?
One very good reason is that you might get the outsourcing version ...
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