Performance By Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful Results

Introduction

Improving performance is a worthy ambition for individuals and

organizations alike, but the path from ambition to the

accomplishment of useful results can be a difficult one to navigate.

While visions, missions, and strategic plans are valuable and

necessary foundations for accomplishing beneficial results, you can

only improve performance by selecting, designing, and developing

capable performance interventions. The Performance by Design

approach and framework can systematically guide you through the

processes, procedures, tools, and techniques that are most valu-

able in creating performance systems that achieve useful results.

The pragmatic practice of creating valuable performance

improvements begins with the identification ...