January 2007
Intermediate to advanced
192 pages
5h 11m
English
book
Performance By Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful Results
by Ryan Watkins
Content preview from Performance By Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful Results
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Identify Desired Performance 31
Table 2.2. Three Levels of Focus and Planning
5
Level of
Results
Level of Planning
and Focus
Examples
Societal
outcomes
(Mega-level)
Strategic: Results to
be contributed to
external partners,
clients’ clients, and
the shared society
• Profits over time (not just
one-shot)
• Self-sufficient citizens
• Zero disabilities from
accidents
• Zero starvation
Organizational
outputs
(Macro-level)
Tactical: Results to
be delivered by the
organization to
external clients
• Delivered vehicle
• Discharged patient
• Competent graduate
• Dividends
• Non-polluting exhaust
Individual/team
products
(Micro-level)
Operational: ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.