
Identify a Set of Solutions 101
Case in Point (concluded)
Performance Analysis: Conclusions
Skills and Knowledge
Employees are not as knowledgeable as they should be regarding
safety issues in the workplace, nor as skilled at making improve-
ments. Improvements in both are essential to the accomplishment of
the performance objective.
Tools, Environment, and Processes
Several areas of the manufacturing division are dangerous and
should be redesigned for safety. There are, however, no current
projects within the organization to make these important changes.
Motivation and Self-Concept
Employees must be more confident in their abilities ...