10 Performance by Design
if employees are recruited without the necessary background
knowledge and skills to perform the basic tasks required by the job.
Alignment troubles like these are common factors leading to per-
formance problems.
The building blocks of the Pyramid are interdependent.
Although the strength and direction of the relationships between the
blocks has still not been formally examined through research, the
components of the pyramid provide a valuable framework for codi-
fying and organizing the relationship between various performance
technologies and acts as a reminder of the multiple factors to con-
sider when debating what to do to improve performance.
Performance Technologies
Technologies represent in our society the ...