
Section Two:
Improving Performance
In Section One, we identified and defined the results that are to be
achieved by successful performance improvement efforts, as well
as how those results would be measured. These processes now
provide the necessary foundation for selecting, designing, and
developing useful sets of performance technologies. Section Two
will focus on solutions, processes, and technologies that can help
you achieve defined performance objectives.
Figure 5.0. The Performance by Design approach
Revise as required
Identify desired performance
Define performance objectives
Define performance assessments
Identify a set of solutions ...