Performance By Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful Results

14 Performance by Design

reluctant to modify those processes as novices, they generally

experiment, vary, challenge, or internalize many of the procedures

that once required reference guides for success. As their experi-

ence and confidence grows, they will apply these skills instinctively

when solving increasingly complex problems.

The step-by step guides included in this book suggest a broad

approach for improving performance. For those who are new to

performance improvement, these are introductory tools and meth-

ods that should be applied in the recommended sequence. As you

gain experience, skills, and knowledge, these algorithms will slowly

emerge as everyday practice. They can then be matched or altered

to your expertise and experiences, ...