80 Performance by Design
validity and reliability) as well as contextual characteristics that will
ensure the successful use of the measure within the organization
(e.g., budget, time required, necessary data analysis, intrusion on
performance environment). These characteristics will determine
how we select or develop effective assessments for each perform-
ance objective.
Step Two: Identify desired characteristics.
Desired results: A list of assessment characteristics for each per-
formance objective.
For each performance objective or cluster of objectives, starting
with the highest priority objectives, determine which characteristics
are most important. Only assessments that demonstrate these
characteristics will be considered as measures ...