Chapter 34Employee Engagement and Talent Management

Deborah Schroeder-SaulnierDirector of Marketing, Senior Vice President, Global SolutionsRight Management

Synopsis

Among talent management issues, none is, perhaps, more essential to building a culture of organizational success than employee engagement. A direct line can be drawn through engagement to retention, productivity, customer satisfaction, and financial performance. Yet research by Right Management and others suggests that engagement levels at many organizations worldwide are disturbingly low and may have been falling for many years. Drawing for the most part on evidence gathered by a Right Management study of organizational effectiveness involving nearly 30,000 representative employees ...

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