February 2012
Intermediate to advanced
208 pages
8h 23m
English
Content preview from Universal Methods of Design
88 Time-aware Research
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RESEARCH METHOD
88 Time-aware Research
Intercepting people at the precise moment they choose to complete a task provides keen insight into how they accomplish self-directed goals.
Time-aware research is a moderated, remote testing method that allows researchers to engage with a real person in real time, just as he or she is about to complete a task of interest to the research team. Whereas traditional usability testing methods require participants to travel to a location and then complete a task or set of tasks that are selected by researchers ahead of time, time-aware research happens “just in time” for the research team to observe a task of ...