
104 • Your Customers' Perception of Quality
An iterative or incremental approach has the following benets to cus-
tomers’ perception of quality initiatives, as shown in Figure6.3:
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1. Maintains the highest quality of all project deliverables against tight
delivery timelines. e target projects were dened aer the required
research was performed.
2. Maximizes the return on investment from the project by ensuring
that the most important functionalities are built and available for
deployment rst. Prioritization has occurred and is followed.
3. Achieves new working functionality at the end of every iteration,
hence providing a growing se ...