April 2011
Intermediate to advanced
225 pages
6h 12m
English
Content preview from Your Customers' Perception of Quality
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Common Hurdles • 171
Risk Authors’ Advice Possible Mitigation Measure
3 Improvement
projects are not
prioritized.
Ensure that
improvement projects
follow a discipline of
prioritization that is
similar to the process
employed for all other
initiatives that land
on the approved
portfolio of work
(backed by realistic
resource management
plans).
e problem statement to
support poor perception of
quality needs to be articulated
in such a way that makes it
inescapable for the overall
portfolio assessment process.
Initiatives identied must be
scored, and their priority and
urgency documented along
with an assessment of their
overall doability and
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.