September 2013
Beginner
320 pages
6h 20m
English
Content preview from 101 Business Ideas That Will Change the Way You Work
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IDEA #14
The virtues of exchanging favours
Employees who are generous in giving favours are also more productive.
What you need to know
Francis Flynn, professor of organisational behaviour at Stanford, wanted to investigate the impact of responses to an age-old workplace dilemma: should one consent to, or request, favours in the workplace? Analysing survey, productivity and quality data on the working patterns of more than 160 engineers at a large US telecoms firm, Flynn came up with an unexpected finding: ‘employees may be better off in terms of both status and productivity if they increase the frequency with which they exchange favours ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.