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101 Business Ideas That Will Change the Way You Work
book

101 Business Ideas That Will Change the Way You Work

by Antonio Weiss
September 2013
Beginner
320 pages
6h 20m
English
FT Publishing International
Content preview from 101 Business Ideas That Will Change the Way You Work

IDEA #20

The value of caring

cartoon

How you can soften the blow of giving bad news to an employee.

What you need to know

You have a difficult piece of news to break to one of your team members: they won’t be getting the promotion they have spent the last six months working furiously hard to achieve – and that they fully expect to get. In the language of the social sciences, you are about to ‘breach a psychological contract’ with the individual, but bad news is bad news – there’s nothing you can do to make up for the disappointment the individual will feel, right?

Wrong, according to a study by academics at the London School of Economics and Political ...

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Publisher Resources

ISBN: 9780273786191