September 2013
Beginner
320 pages
6h 20m
English
Content preview from 101 Business Ideas That Will Change the Way You Work
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IDEA #24
How to catch a feeling
Group dynamics affect how individuals feel, with repercussions for the workplace.
What you need to know
Does how you feel or behave in the workplace have an impact on the emotional state of others? A wealth of research based on ‘emotional contagion’ – how emotions are transmitted between groups and individuals – suggests it most certainly does. One highly cited study – using actors and business school students – undertaken by Sigal Barsade of the Wharton School concluded that positive emotional contagion in groups leads to ‘less group conflict, more group cooperation, and more cooperative decision-making ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.