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The Challenge What Experts Do Help Them Move Forward Support Cognitive Resources
Design Reduce Cognitive Leaks Escape the Brain’s Spam Filter
We must help our user’s brain agree:
This is something to care about.
This is something to pay attention to.
This is something to remember.
Wherever staying focused is something our
user wants and needs but struggles to do, we
must help convince their brain to agree.
We must inject the thing our user wants to do
with something our user’s brain cares about.
Then what do brains care about?
Ooooh I felt that. Wow, look at
THAT. Wait, this is so strange.
Ouch! I better remember THAT.