book
Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
May 2012
Beginner
704 pages
19h 13m
English
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List of Case Studies
Case Study 1.1. Boutique Marketing Company (Appreciative Inquiry)
Case Study 1.2. Strategic Performance Management in Georgia Education (School Improvement)
Case Study 1.3. Reducing Municipal Strife Through Engagement (Performance Improvement/HPT Model)
Case Study 2.1. The Blake Company/Mutschler Kitchens (Performance Analysis)
Case Study 2.2. Physician Performance Report Accuracy and Timeliness (Gap and Cause Analysis)
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