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Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
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Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition

by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
May 2012
Beginner
704 pages
19h 13m
English
Pfeiffer
Content preview from Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition

About the Authors

Darlene M. Van Tiem, Ph.D., CPT, CPLP, is on the faculty of Capella University, primarily mentoring doctoral dissertations and grading comprehensive examinations. Darlene is associate professor emerita and formerly coordinator of the graduate-level Performance Improvement and Instructional Design Program, School of Education, University of Michigan–Dearborn. Previously, she was the human resources training director at AT&T (Ameritech) Yellow Pages (responsible for Michigan, Ohio, Indiana, and Wisconsin); and previously curriculum manager for the General Motors Technical Curriculum, including training General Motors suppliers. Darlene is a past-president of international ISPI and served on the international board of directors ...

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Publisher Resources

ISBN: 9781118025246Purchase book