Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
Acknowledgments
“Writing a book is an adventure; to begin with, it is a toy and an amusement, then it becomes a master, and then it becomes a tyrant; and the last phase is just as you are about to be reconciled to your servitude—you kill the monster and fling it—to the public.”
Sir Winston Churchill
The third edition of Fundamentals of Performance Improvement began as a project to revise Fundamentals of Performance Technology and Performance Improvement Interventions and combine them into one book. However, performance improvement is advancing rapidly and our task—a daunting one—became rewriting the contents of both books.
Our field has shifted from focusing on people and processes within the workplace and military to including organizations ...
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