Foreword—Performance Improvement Interventions
Performance Improvement Interventions: Enhancing People, Processes, and Organizations Through Performance Technology may just be the only book you will ever need about putting a human performance technology (HPT) organization into action. It covers just about everything. It not only tells in great detail what to do, but it also explains how to do it, then goes on to provide the tools to accomplish it.
The first thing that has to impress you when you begin to delve into this book is the amazing synthesis of information. The authors list all of the sources they used to develop their concept of the HPT Model—from B.F Skinner's theory of human behavior to Douglas McGregor's Theory X and Theory Y. I'm ...
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