May 2012
Beginner
704 pages
19h 13m
English
book
Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
Content preview from Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
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22
Techniques for Implementation and Maintenance
Intervention implementation and maintenance are as important as the previous stages of the Human Performance/HPT Model. Rothwell points out that “A good solution that's poorly implemented becomes a poor solution.”1 In addition to the change management techniques that are used throughout the performance improvement process there are eight typical methods or techniques for interventions implementation and maintenance:
- Partnering, networking, and alliance building,
- Process consulting,
- Employee development,
- Communication to develop support,
- Change management,
- Project management,
- Feasibility, and
- Sustainability.
This chapter explores each technique as it applies to successful intervention implementation ...
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