May 2012
Beginner
704 pages
19h 13m
English
book
Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
Content preview from Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
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Case Study 2.1
The Blake Company/Mutschler Kitchens
Topic: Performance Analysis
Anne M. Blake, M.A., Ed.S., Director of Operations, The Blake Company, Michigan, USA
Background
The Blake Company is a residential building company outside of Detroit, Michigan. Originally the organization focused on purchasing old estates in the upscale suburb of Grosse Pointe, subdividing the property into smaller lots, and building homes on the lots. As the supply of large estates dwindled, the owner of the company branched into major renovations of existing homes. Within this context he frequently worked with a well-established kitchen company in the area, Mutschler Kitchens.
Situation
After several years, the owner of The Blake Company purchased Mutschler Kitchens ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.