May 2012
Beginner
704 pages
19h 13m
English
book
Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
Content preview from Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
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Case Study 1.5
Using Human Performance Technology (HPT) to Select Projects That Yield Results
Topic: Change Management
Susan M. Pavelek, B.B.A., CPT, Internal Consultant, Oxy, Inc., Colleyville, Texas, USA
Background
During a time when training organizations appeared to be frequently outsourced rather than maintained as an internal department, the training team within a mid-size mortgage company was interested in expanding its capabilities and services by providing non-training solutions to address performance issues. The hope was to develop a process to be used to select internal performance improvement projects that would yield results proving value-added. Furthermore, the team wanted to incorporate human performance improvement best practices ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.